COLLEGE OF PROFESSIONAL AND CONTINUING EDUCATION
College of Professional and Continuing Education (CPCE) was founded in 2002 as a self-financed college of The Hong Kong Polytechnic University (PolyU). CPCE oversees the operation and development of its two educational units, namely Hong Kong Community College (HKCC) and School of Professional Education and Executive Development (SPEED), with the aim of fostering synergy in providing quality education.
CPCE’s vision is to be a leading self-financing tertiary education institution in Hong Kong. With a mission to offer high quality tertiary education through flexible pathways, CPCE is dedicated to promoting scholarly activities which underpin teaching and learning excellence. CPCE is also committed to serving our society through collaboration and partnership with professional bodies, business, and community groups. The CPCE community is supported and empowered to develop and excel.
CPCE Information Technology Unit
Assistant Information Technology Officer (User Support) (Ref. 260626-04)
Duties
The appointee will be required to:
(a) assist in managing helpdesk services;
(b) handle hotline services and provide technical support to different levels of users, including staff and students;
(c) provide a wide range of support to various computer systems, including desktop equipment and software, in particular PCs and LAN, etc;
(d) monitor systems and perform day-to-day system administration tasks, such as user account management, daily backup, maintaining scheduled tasks, and deploying system patches;
(e) prepare user guides and training materials, conduct user training demonstrations and workshops, and
(f) perform any other duties as assigned.
The appointee will be required to work on shift duties in evenings, weekends and Sundays.
Qualifications
Applicants should have:
(a) a recognised degree in Information Technology, Computing or a related discipline;
(b) two years of relevant post-qualification experience;
(c) good interpersonal and communication skills, and
(d) good command of Cantonese, English and Putonghua.
Shortlisted candidates may be invited to sit for a written test.
Conditions of Service
An attractive remuneration package will be offered. Initial appointment will be made on a two-year contract. Re-engagement thereafter is subject to mutual agreement.
Consideration of applications will commence on 10 July 2026 until the position is filled.